CRM Consulting
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Services of other enterprises
Description
Evolve Brands offers Consulting Services on CRM for any brand to evolve from standard marketing activities to more customer focussed activities and thereby moving towards customer information and knowledge..Most of the Brands today have an ambition to be a CRM company but fail to provide the basic information about the customers. We help in understanding the customers better and create and implement focussed customised marketing promotions to create needs at different consumption occasions.
The focus of Customer information is to focus on Customer Acquisition, Conversion, Frequency and Retention. We at Evolve are capable of identifying the customer touch points, the method to get information from these touch points, capture this information on a software platform, Mine the database in to various matrices and mappings. The database then would form the basis of new customers, increase ticket size within customers and increase the frequency of the same. The same database could then be rolled over to generate loyalty program on a particular set of loyal customers.
The focus of Customer information is to focus on Customer Acquisition, Conversion, Frequency and Retention. We at Evolve are capable of identifying the customer touch points, the method to get information from these touch points, capture this information on a software platform, Mine the database in to various matrices and mappings. The database then would form the basis of new customers, increase ticket size within customers and increase the frequency of the same. The same database could then be rolled over to generate loyalty program on a particular set of loyal customers.
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CRM Consulting
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